Privacy Policy

Effective Date: October 26, 2023

At VoltaGrid Energy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.voltagrid.ie, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

  • Contact Information: Names, email addresses, postal addresses, and telephone numbers that you voluntarily give to us when you register for an account, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise contact us.
  • Demographic Information: Such as age, gender, hometown, and interests, which may be linked to your browser or device.
  • Application Data: Information collected during your use of our services, such as smart grid integration data or energy consumption patterns, only with your explicit consent and for the purpose of providing the service.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Data from Cookies and Other Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please see our Cookie Policy (Coming Soon).

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site for legitimate business interests including:

  • To process inquiries and fulfill requests related to our services (e.g., consultation requests, project proposals).
  • To send you marketing and promotional communications, if you have opted in.
  • To improve our website, products, and services based on usage patterns and feedback.
  • To monitor and analyze usage and trends to improve your experience with the Site.
  • To notify you of updates or changes to our privacy policy.
  • To ensure compliance with legal obligations and resolve disputes.
Illustration of digital data security and privacy, showing an abstract shield protecting user data within a secure network.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your GDPR Rights (Applicable to EU Residents)

If you are a resident of the European Union, you have the following rights under the GDPR regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@voltagrid.ie.

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@voltagrid.ie
  • By phone: +353 1 614 7400
  • By mail:
    VoltaGrid Energy
    2847 Grand Canal Dock, Floor 12
    Dublin, County Dublin, D02 X267, Ireland